FAQs
Last updated: 1 August 2026
Do I need a prescription?
Yes, for prescription medicines. If you do not have one, choose 'I need new prescription' and our doctor will call you between 8:00 AM and 11:00 PM with no fee.
Which areas do you deliver to?
Hyderabad, Rangareddy and Medchal-Malkajgiri districts. Enter your PIN code on the pharmacy page to check instantly.
How is the price of a test decided?
We work with multiple accredited labs, so prices vary. Add your tests and confirm the request; our team calls you shortly with the best discounted price. Home sample collection is available for blood tests.
How do I pay?
Payment is collected on delivery today. Online payments are being added soon.
How do I track my order?
Our team calls you to confirm the order, and updates are sent on WhatsApp to your registered mobile number.